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UITNODIGING VOOR DE TISHAIRE VIP-LEDENCLUB 💜

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Verzendbeleid

1. Shipping Destinations

We ship worldwide. Please note that some products may be restricted from international delivery due to customs or courier limitations.

2. Processing Time

  • Processing Times
    All Tishaire hair products are prepared or sourced on demand. Processing times vary depending on the product and are clearly stated on each individual product page.

    Please note that processing time is separate from shipping time. Shipping begins only after your order has been fully processed and prepared.

    Processing times may be extended during holidays, promotional periods, custom colouring, supplier delays or other unforeseen circumstances.

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  • Digital products and services (such as webinars and online trainings) are delivered electronically by email after purchase.

3. Estimated Delivery Times

Once shipped, approximate transit times are:

  • Domestic (within the Netherlands): 1-3 business days
  • International: 5–7 business days

Delivery times are estimates only and are not guaranteed.

4. Shipping Rates

  • Shipping rates are calculated at checkout and are based on the weight and destination of your order.
  • Weights may be rounded up to the next full unit, in line with carrier policies.

Once shipped, approximate transit times are:

  • Domestic (within the Netherlands): 1–3 business days
  • European Union (EU): 3–5 business days
  • International: 5–10 business days
  • Worldwide: 5–10 business days

Delivery times are estimates only and are not guaranteed. Processing time is not included in these delivery estimates.

For orders shipped outside the European Union, customs duties, import taxes, and other fees may apply upon arrival. These charges are not included in the product price or shipping fee and are the responsibility of the customer. Any applicable charges are determined by the destination country's customs authorities and may vary.

5. Shipping Confirmation & Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details.
  • Tracking numbers may take up to 48 hours to become active.

6. Responsibility After Dispatch

  • Once an order has been dispatched, it becomes the responsibility of the courier.
  • Tishaire is not liable for lost, stolen, or missing packages once tracking shows the order as “Delivered.”
  • If you believe your package has been lost or stolen, you must open a claim directly with the courier.
  • Refunds will not be issued for orders scanned as “Delivered.”

  • Delivery delays do not entitle you to cancel an order or claim compensation.

7. Address Accuracy

  • Customers are responsible for ensuring the shipping address provided at checkout is complete and correct.
  • We cannot modify an order once it has been shipped.
  • Orders returned or undeliverable due to incorrect or incomplete addresses will not be refunded.

8. Changes to Orders

Once your order has been shipped, we cannot modify the delivery address, shipping method, or items within the order.